Programs & Special Events Assistant ManagerRoland Park Place
Plan, manage and orchestrate programs and special events, including offsite trips and outings, at an upscale 220 unit continuing care retirement community.
Research Assistant
Johns Hopkins University, Wilmer Eye Institute
I worked on a few research studies. One was to evaluate a virtual bioptic telescope for low vision patients. We wanted to see if a new type of head mounted video magnification system could improve the ability of low vision patients to perform their daily activities. The other was a qualitative survey for patients and doctors to complete. We were evaluating the acceptance of virtual telehealth care in a low vision patient population.
Operations Administrator
Concerted Care Group - Baltimore, MD
Implementation and management of administrative systems, procedures and policies for start-up behavioral health clinic focusing on addictions. Personnel duties include recruitment, onboarding, management of employee documentation, bi-weekly administration of payroll, and assisting with licensure, PPD testing, drug screenings and annual evaluations for staff of 65, including contractor and temporary employees. Other operations duties include management of equipment inventories, service contracts and warranties, as well as budgeting, ordering office and medical supplies, accounts payable and invoicing for all outside vendors. Reporting to and assisting Clinic and Business Operations Directors to resolve issues that impact employees, such as work flow, productivity, quality and customer service standards. Successful in analyzing and making recommendations for improved operating practices, internal communications, record keeping systems and making cost reductions.
Project Manager / CRC
International Research Center - Towson, MD
I was hired as a Senior Clinical Research Coordinator, and promoted to Project Manager after one year. I was responsible for the coordination of several trials; phase I-IV in the areas of Psychiatry (Schizophrenia & Bipolar Disorder in adults and adolescents), Neurology (Alzheimer’s & Dementia), as well as two trials for Hypertension and one for Osteoarthritis of the knee. As a coordinator I performed all required study related procedures beginning with site selection, to the initiation visit, to the visit-to-visit care of each patient/volunteer (consenting, obtaining medical histories, phlebotomy, etc.), and finally trial closeout, which included post query resolution. As a Project Manager, I supervised, educated and followed up with staff on compliance, regulatory and quality assurance directives. My principal focus was quality data management. I set the precedent for internal audits (performing random inspections of charts, drug, etc.) of all staff coordinating trials, and I was lead contact for sponsor-related audits, as well as those conducted by the FDA. I managed a newly opened clinical research unit for 5 months prior to my departure. I exceeded my goals and achieved a high level of quality as demonstrated by my strong organizational skills and my yearly evaluations. (Please select the following link to see a detailed description of my specific abilities: Skills)
Senior Clinical Research Coordinator
Innovative Medical Research / an Advance PCS Company - Towson, MD
I began my employment as a Clinical Research Coordinator and was promoted to Senior Coordinator after 16 months. My primary focus was supervising multiple trials for Hypertension, Diabetes (Neuropathy), Mild Cognitive Impairment, Headache (Menstrual, Tension & Migraine), and Vaccine Research. I fulfilled all the roles and responsibilities required by a CRC, beginning with the site initiation visit, to the visit-to-visit care of each patient/volunteer (consenting, obtaining medical histories, phlebotomy, etc.), and finally the closeout visit, which included post query resolution. I was the primary contact for all in-house audits conducted by the sponsor and those initiated by the FDA. We had a call center that performed recruitment. However, after this area of the company was closed, I created and edited recruitment scripts. In addition, I performed in-house monitoring prior to the CRA visiting the site. I was responsible for training new staff, which resulted in my developing a time management tool to track employee performance. I traveled to most investigator meetings to allow me to fully educate and train staff on all aspects of each study. IMR closed its offices, and I was asked to stay on board to manage site activities, which included seeing the remaining patients/volunteer for their visits. I was also responsible for archiving all past/current study documents (CRFs, regulatory documents, etc.) for greater than 100 studies. (Please select the following link to see a detailed description of my specific abilities: Skills)
Administrator
Scirex Corporation - Cockeysville, MD
As an Administrator I worked closely with the site director as an assistant supervisor of the clinical research team, which consisted of 12 employees (nurses, laboratory technicians and phlebotomists). My goal was to share the responsibilities of managing the day-to-day operations of a clinical research organization. Much of my time was spent developing and implementing office systems and procedures, as well coordinating communication between our site and the company headquarters in Austin, Texas. I used Excel to create spreadsheets so that I could track budgets and expenses. Other responsibilities included creating print advertisements for clinical research trials. One of my principal goals was creating standardized documents/forms for collecting research data, which also included graphs and flowcharts to monitor overall progress of the center, and of each employee. I, along with the director, created laboratory reference and policy/procedure manuals. To keep up my clinical skills, I would assist staff in all phases of clinical research trials (recruiting, consenting, transcribing data, creating source documents, phlebotomy, insertion of hep-locks for PK studies, etc.).
Laboratory Technician / Phlebotomist
Johns Hopkins Bayview Physicians / AC Laboratory - Baltimore, MD
My primary focus was working as a Laboratory Technician in accessioning, processing specimens for testing, as well as adhering to specific guidelines for preparing samples that were being sent to reference laboratories. I performed simple laboratory test (U/A, RPR, FOBT, etc.). Upon request, I worked as an evening supervisor. Much of my time was spent working with data: processing, editing, reviewing and sharing the results with clients, as well as processing queries. I problem-solved computer software/hardware problems. In addition, I maintained quality control records. As a Phlebotomist I worked in an outpatient blood drawing center collecting samples from seniors, teens and pediatric clients. However, the emphasis was on adults.
Front Desk Manager
St. Paul at Chase Condominium - Baltimore, MD
I was responsible for managing the front desk of a 242-unit condominium tower (216 residential units, with 16 professional offices). I greeted residents and guests, as well as the general public. I monitored 6 surveillance cameras. In addition, I performed clerical duties (typing correspondence, filing and mailings).
Manager
Midtown Tanning Salon - Baltimore, MD
I was hired as a Retail Sales Clerk, promoting products and selling memberships. Three months into the position I was promoted to Manager of two employees. My main responsibility was supervising and training, and creating spreadsheets for tracking sales and inventory. In addition, I created advertisements and marketing promotions.
Laboratory Technician / Phlebotomist
Northwest Hospital Center - Randallstown, MD
My primary responsibility was phlebotomy, performed on seniors, teens, and pediatric patients. However, clients were predominately adult. I collected blood from patients in the emergency room, ICU, CCU, outpatient clinic and patient floors. Most of the samples collected were for pre-admission and post-op testing (sometimes with specific requirements: blood cultures, clotting/bleeding time tests, etc). My laboratory responsibilities required processing units for in-house testing, as well as for sending to reference laboratories. In addition, I collected and processed large quantities of patient information and performed data entry.
Laboratory Technician
American Red Cross - Baltimore, MD
My principal duties were to perform accessioning of blood samples brought into the laboratory by couriers. This task includes coding, aliquoting and storage. I reviewed data and entered results into multiple databases. I maintained Q/A records. Another primary focus was to prepare reagents for the medical technologist, as well as track inventory.
Clinical Research Assistant
Johns Hopkins University, Center for Immunization Research - Baltimore, MD
Johns Hopkins University, Wilmer Eye Institute
I worked on a few research studies. One was to evaluate a virtual bioptic telescope for low vision patients. We wanted to see if a new type of head mounted video magnification system could improve the ability of low vision patients to perform their daily activities. The other was a qualitative survey for patients and doctors to complete. We were evaluating the acceptance of virtual telehealth care in a low vision patient population.
Operations Administrator
Concerted Care Group - Baltimore, MD
Implementation and management of administrative systems, procedures and policies for start-up behavioral health clinic focusing on addictions. Personnel duties include recruitment, onboarding, management of employee documentation, bi-weekly administration of payroll, and assisting with licensure, PPD testing, drug screenings and annual evaluations for staff of 65, including contractor and temporary employees. Other operations duties include management of equipment inventories, service contracts and warranties, as well as budgeting, ordering office and medical supplies, accounts payable and invoicing for all outside vendors. Reporting to and assisting Clinic and Business Operations Directors to resolve issues that impact employees, such as work flow, productivity, quality and customer service standards. Successful in analyzing and making recommendations for improved operating practices, internal communications, record keeping systems and making cost reductions.
Project Manager / CRC
International Research Center - Towson, MD
I was hired as a Senior Clinical Research Coordinator, and promoted to Project Manager after one year. I was responsible for the coordination of several trials; phase I-IV in the areas of Psychiatry (Schizophrenia & Bipolar Disorder in adults and adolescents), Neurology (Alzheimer’s & Dementia), as well as two trials for Hypertension and one for Osteoarthritis of the knee. As a coordinator I performed all required study related procedures beginning with site selection, to the initiation visit, to the visit-to-visit care of each patient/volunteer (consenting, obtaining medical histories, phlebotomy, etc.), and finally trial closeout, which included post query resolution. As a Project Manager, I supervised, educated and followed up with staff on compliance, regulatory and quality assurance directives. My principal focus was quality data management. I set the precedent for internal audits (performing random inspections of charts, drug, etc.) of all staff coordinating trials, and I was lead contact for sponsor-related audits, as well as those conducted by the FDA. I managed a newly opened clinical research unit for 5 months prior to my departure. I exceeded my goals and achieved a high level of quality as demonstrated by my strong organizational skills and my yearly evaluations. (Please select the following link to see a detailed description of my specific abilities: Skills)
Senior Clinical Research Coordinator
Innovative Medical Research / an Advance PCS Company - Towson, MD
I began my employment as a Clinical Research Coordinator and was promoted to Senior Coordinator after 16 months. My primary focus was supervising multiple trials for Hypertension, Diabetes (Neuropathy), Mild Cognitive Impairment, Headache (Menstrual, Tension & Migraine), and Vaccine Research. I fulfilled all the roles and responsibilities required by a CRC, beginning with the site initiation visit, to the visit-to-visit care of each patient/volunteer (consenting, obtaining medical histories, phlebotomy, etc.), and finally the closeout visit, which included post query resolution. I was the primary contact for all in-house audits conducted by the sponsor and those initiated by the FDA. We had a call center that performed recruitment. However, after this area of the company was closed, I created and edited recruitment scripts. In addition, I performed in-house monitoring prior to the CRA visiting the site. I was responsible for training new staff, which resulted in my developing a time management tool to track employee performance. I traveled to most investigator meetings to allow me to fully educate and train staff on all aspects of each study. IMR closed its offices, and I was asked to stay on board to manage site activities, which included seeing the remaining patients/volunteer for their visits. I was also responsible for archiving all past/current study documents (CRFs, regulatory documents, etc.) for greater than 100 studies. (Please select the following link to see a detailed description of my specific abilities: Skills)
Administrator
Scirex Corporation - Cockeysville, MD
As an Administrator I worked closely with the site director as an assistant supervisor of the clinical research team, which consisted of 12 employees (nurses, laboratory technicians and phlebotomists). My goal was to share the responsibilities of managing the day-to-day operations of a clinical research organization. Much of my time was spent developing and implementing office systems and procedures, as well coordinating communication between our site and the company headquarters in Austin, Texas. I used Excel to create spreadsheets so that I could track budgets and expenses. Other responsibilities included creating print advertisements for clinical research trials. One of my principal goals was creating standardized documents/forms for collecting research data, which also included graphs and flowcharts to monitor overall progress of the center, and of each employee. I, along with the director, created laboratory reference and policy/procedure manuals. To keep up my clinical skills, I would assist staff in all phases of clinical research trials (recruiting, consenting, transcribing data, creating source documents, phlebotomy, insertion of hep-locks for PK studies, etc.).
Laboratory Technician / Phlebotomist
Johns Hopkins Bayview Physicians / AC Laboratory - Baltimore, MD
My primary focus was working as a Laboratory Technician in accessioning, processing specimens for testing, as well as adhering to specific guidelines for preparing samples that were being sent to reference laboratories. I performed simple laboratory test (U/A, RPR, FOBT, etc.). Upon request, I worked as an evening supervisor. Much of my time was spent working with data: processing, editing, reviewing and sharing the results with clients, as well as processing queries. I problem-solved computer software/hardware problems. In addition, I maintained quality control records. As a Phlebotomist I worked in an outpatient blood drawing center collecting samples from seniors, teens and pediatric clients. However, the emphasis was on adults.
Front Desk Manager
St. Paul at Chase Condominium - Baltimore, MD
I was responsible for managing the front desk of a 242-unit condominium tower (216 residential units, with 16 professional offices). I greeted residents and guests, as well as the general public. I monitored 6 surveillance cameras. In addition, I performed clerical duties (typing correspondence, filing and mailings).
Manager
Midtown Tanning Salon - Baltimore, MD
I was hired as a Retail Sales Clerk, promoting products and selling memberships. Three months into the position I was promoted to Manager of two employees. My main responsibility was supervising and training, and creating spreadsheets for tracking sales and inventory. In addition, I created advertisements and marketing promotions.
Laboratory Technician / Phlebotomist
Northwest Hospital Center - Randallstown, MD
My primary responsibility was phlebotomy, performed on seniors, teens, and pediatric patients. However, clients were predominately adult. I collected blood from patients in the emergency room, ICU, CCU, outpatient clinic and patient floors. Most of the samples collected were for pre-admission and post-op testing (sometimes with specific requirements: blood cultures, clotting/bleeding time tests, etc). My laboratory responsibilities required processing units for in-house testing, as well as for sending to reference laboratories. In addition, I collected and processed large quantities of patient information and performed data entry.
Laboratory Technician
American Red Cross - Baltimore, MD
My principal duties were to perform accessioning of blood samples brought into the laboratory by couriers. This task includes coding, aliquoting and storage. I reviewed data and entered results into multiple databases. I maintained Q/A records. Another primary focus was to prepare reagents for the medical technologist, as well as track inventory.
Clinical Research Assistant
Johns Hopkins University, Center for Immunization Research - Baltimore, MD
My clinical background began at the Johns Hopkins University. I was hired as a Clerk; within six months I was promoted to Research Technician, and shortly after elevated to Clinical Research Assistant. My primary responsibilities were to coordinate clinical research trials funded by a grant from the National Institutes of Health (NIH). I worked on phase I - vaccine research for influenza/rotavirus (in the form of nose drops). I also contributed to a few pharmaceutical studies, as well as hepatitis and AIDS vaccine research. (Please select the following link to see a detailed description of my specific abilities: Skills. Check out the following links to see the publications from the vaccine research: Flu 1, Flu 2 and Rotavirus)
Clinical Assistant / Phlebotomist
Kimberly Quality Healthcare - Pasadena, MD
My primary responsibility was phlebotomy (processing >100 patients/volunteers daily). Afterwards, I would process the samples: coding, centrifuging, aliquoting, packing and shipping. The samples were collected for a research project conducted with the help of United States Army. As a Clinical Assistant, I complied and performed data entry.
Assistant to Reading Coordinator / Receptionist
Essex Community College - Essex, MD
I assisted the reading coordinator with implementing reading programs for college students. I conducted placement testing for new students entering the college (English: reading & comprehension). I coordinated class schedules, executed lesson plans for professors, created activity packets for students and managed inventory. I worked as a receptionist with the Human Development Division, responding to calls on a multi-line console, which included communicating college course programs and other information to students. In addition, I transcribed counseling sessions for two counselors, as well as typed daily correspondence and filed confidential documents.
ADDITIONAL EXPERIENCE
Significant experience through on-the-job training, lectures, reading, seminars and conferences:
Management Conference - Innovative Medical Research, Towson, MD. November 1999
Clinical Research Conference - Innovative Medical Research, Towson, MD. November 1999
Management Conference - SCIREX Corporation, Austin, TX. March 1999
ASSOCIATIONS / CERTIFICATIONS
Association of Clinical Research Professionals - No. 87214
American Society of Phlebotomy Technicians - No. 681023951068
CPR American Heart Association - Expires: December 2022
